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Company About Us:
DHgate.com At a Glance
Who are we?
We are DHgate.com, the world's leading online marketplace for wholesale consumer products.
What do we do?
We provide the easiest and most cost-effective all-in-one solution for your business.We enable anyone to buy and sell products in bulk globally by providing secure payment services, logistics solutions, escrow protection services, and internet financing.
Quick Facts
Approximately 1.2 million sellers globally
10 million enterprise and individual buyers from over 230 countries and regions
33 million product listings
A transaction every 3 seconds
Multilingual Sales: English, French, German, Italian, Portuguese, Russian, Spanish
Our Partners: American Express, DHL, FedEx, MasterCard, Visa, UPS
DHgate features over a million Chinese suppliers, 40 million products
for sale and has amassed 10 million buyers from 230 countries and regions.
Story of DHgate.com
Name: The name of our company was inspired by the Chinese city of Dunhuang, a major stop on the ancient Silk Road that connected the east to the west. It is our dream for DHgate to become the online gateway for global trade, rebuilding the Silk Road through Internet.
DHgate Family
DHgate.com provides a one-stop solution for your online purchasing, from international logistics and payment to internet finance and customer services.
DHgate features over a million Chinese suppliers, 40 million products
for sale and has amassed 10 million buyers from 230 countries and regions.
Diane Wang Founder and
CEO of DHgate.com
Ms. Wang, an original internet pioneer with over 20 years of experience running online businesses, has thrived through every phase of the digital revolution.
Before founding DHgate, Ms. Wang co-founded and served as CEO of Joyo.com, which at the time was the largest B2C (Business-to-Consumer) online marketplace in China and eventually became Amazon China. Prior to Joyo.com, she held positions as an executive for Microsoft and Cisco.
APEC and G20
Ms. Wang is also an active civil servant, she was appointed to serve on the APEC Business Advisory Council (ABAC) in recognition of her expertise and status as a leading advocate for the development of SMEs (Small-Medium-Enterprises) worldwide. Ms. Wang is the co-chair of the ABAC SME Working Group and Co-Chair of the APEC Women Leadership Forum. Ms. Wang is the first Rotating Chairperson of the Entrepreneurs Committee of the China SME Alliance. Ms. Wang also serves as the Chinese Representative to the G20 Business Summit (B20).
"Our top priority is the safety of our clients and their assets."
-Diane Wang (Founder and CEO of DHgate)
Mission, Vision, and Value of DHgate.com
Mission:
To empower anyone to trade globally & to make entrepreneurial dreams come true
Our Vision:
To be recognized as the world's leading trading marketplace
Our ultimate goal is to be the leading company to enable anyone to buy a product from anywhere anytime.
Trust and Safety
Seller identities and business history are verified automatically and manually
Seller behavior is monitored 24/7
Sellers compensate buyers in the event that they don't honor business policies
Dishonest seller accounts are immediately blacklisted and closed indefinitely
Quality control system prevents fraudulent, illegal, and counterfeit products from being allowed onto our platform
Products are inspected by quality control professionals prior to shipment
Customer information is encrypted and guarded against hackers
"The DHgate customer experience is built on convenience and
confidence; if something is not right, we'll make it right."
-Diane Wang (Founder and CEO of DHgate)
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